Privacy policy

Privacy Policy


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from frioandforro.com (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the pages or products you view, what websites or search terms referred you to us, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier.
  • Log files – Track actions on the Site (IP address, browser type, ISP, referring/exit pages, timestamps).
  • Web beacons, tags, and pixels – Electronic tools to record browsing behavior.

Order Information

When you make or attempt to make a purchase, we collect certain details including:

  • Name
  • Billing and shipping address
  • Payment information (credit/debit card details, UPI, etc.)
  • Email address
  • Phone number

This is referred to as “Order Information.”

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase or inquiries
  • Provide invoices and order confirmations
  • Screen for fraud or risk
  • Improve our website, services, and customer experience
  • Send you updates, offers, and promotional content (only if you opt in)

Sharing Your Information

We may share your Personal Information with trusted third parties to help us operate our business, such as:

  • Payment gateways
  • Delivery/logistics partners
  • Website hosting and analytics services (e.g., Google Analytics)

We may also share information to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights and prevent fraud

Behavioural Advertising

We may use your information to provide relevant ads or marketing communications.

You can opt out of targeted advertising through:

You can also visit: http://optout.aboutads.info/

Do Not Track

Please note that we do not change our data collection practices when we detect a “Do Not Track” signal from your browser.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data

To exercise any of these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at: